Frequently Asked Questions

Do you offer free shipping?

Yes! We offer free shipping across the United States.

How long does delivery take?

Orders typically arrive in 3–7 business days after processing.

Can I return or exchange my order?

Yes, you can request a return within 30 days of delivery, provided items are unused and in original packaging.

How do I track my order?

Once your order ships, you’ll receive a tracking number via email.

How can I contact customer support?

You can reach us at info@jessicashoecollection.store or call +1 281-752-6836.