Refund & Return Policy

Your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we’re here to help.

Returns

You may request a return within 30 days of receiving your order. Items must be unused, in original packaging, and with proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you of your refund status. Approved refunds will be processed within 3–5 business days back to your original payment method.

Exchanges

If you need a different size or color, please contact us for an exchange. Exchanges are subject to stock availability.

Contact

To initiate a return or exchange, email us at info@jessicashoecollection.store.